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Doors will not unlock (or lock) with the transmitter, but will unlock (lock) with the door switch
NOTE: Before troubleshooting, check the B-CAN DTCs. If any DTC is indicated, troubleshoot the indicated DTC first.
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Turn the ignition switch to LOCK (0).
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Remove the ignition key from the ignition switch.
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Close and lock the doors.
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Try to lock/unlock the doors with the keyless transmitter.
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Do the door lock actuators work normally?
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YES
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Intermittent failure, the system is OK at this time.■
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NO
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Open the driver's door.
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Does the key-in reminder chime sound?
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YES
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Faulty
ignition key switch
, or short to ground on the ignition switch wire. Repair as necessary.■
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NO
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YES
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Substitute a known-good under-dash fuse/relay box and recheck. If there is still a problem, substitute a known-good
immobilizer-keyless control unit
and recheck.■
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NO
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Replace the transmitter.■
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