Audio disc skips
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Confirm the vehicle's tyres are properly inflated with no cupping or flat spots.
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Check the customers CD for scratches, fingerprints, and marks.
NOTE: The following test should be done with audio unit bass and treble set to customers listening performance. When comparing to known-good vehicles, the comparison should be done on same model and trim level.
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Compare the customer's CD that is skipping in a known-good vehicle under the same conditions.
Does the CD skip in the known-good vehicle under the same conditions?
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YES
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Operation is normal.■
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NO
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